मैं Apple के CloudKit तकनीक का उपयोग करके एक macOS ऐप विकसित कर रहा हूं और एक विशेष उपयोगकर्ता से एक त्रुटि रिपोर्ट प्राप्त की है जो "नेटवर्क अनुपलब्ध" त्रुटि के कारण Apple के iCloud सर्वर के साथ डेटा को सिंक्रनाइज़ करने में असमर्थ है। मुझे पूरा यकीन है कि यह उनके नेटवर्क कॉन्फ़िगरेशन के साथ एक समस्या है क्योंकि मुझे अपने क्लाइंट से अपनी iCloud लॉग फ़ाइलों में कुछ भी दिखाई नहीं देता है और यह केवल इस विशेष उपयोगकर्ता के लिए होता है। हम समस्या को ट्रैक करना चाहते हैं और पहले ही निम्न चरणों का प्रयास कर चुके हैं:
- उपयोगकर्ता ने LittleSnitch को स्थापित किया है और बिना किसी अंतर के अस्थायी रूप से नेटवर्क फ़िल्टर को बंद कर दिया है
उपयोगकर्ता Apple के CloudKit सर्वर को पिंग नहीं कर सकता है:
ping -c4 p61-ckdatabase.icloud.com:443 ping: cannot resolve p61-ckdatabase.icloud.com:443: Unknown hostApple नोट्स में सिंक्रनाइज़ेशन (जो CloudKit का उपयोग भी करता है) ठीक काम करता है
- यह समस्या तब बनी रहती है जब वह अपने मैक को एक आईफोन हॉटस्पॉट से जोड़ता है
एप्लिकेशन शुरू करते समय सिस्टम लॉग में निम्नलिखित संदेश दिखाई देते हैं:
problem 15:10:44.020090 +0200 cfprefsd attempt to write to a container /var/root/Library/Group Containers/7T8DYS43CJ.de.lisczyk.felix.SnipNotes that does not yet exist. Using client-provided container path without resolving symlinks.
fehler 15:10:44.020238 +0200 SnipNotes Failed to read values in CFPrefsPlistSource<0x6180000fe580> (Domain: 7T8DYS43CJ.de.lisczyk.felix.SnipNotes, User: kCFPreferencesAnyUser, ByHost: Yes, Container: (null)): Using kCFPreferencesAnyUser with a container is only allowed for System Containers, detaching from cfprefsd
standard 15:10:44.321589 +0200 SnipNotes [Crashlytics] Version 3.8.4 (121)
standard 15:10:44.436198 +0200 SnipNotes Faulting in NSHTTPCookieStorage singleton
standard 15:10:44.436230 +0200 SnipNotes Faulting in CFHTTPCookieStorage singleton
standard 15:10:44.436253 +0200 SnipNotes Creating default cookie storage with default identifier
standard 15:10:44.475833 +0200 SnipNotes 0x61000046e100 opened /var/folders/2r/_94bykls11dbzf_71qwcc47r0000gp/C/de.lisczyk.felix.SnipNotesMacApp//mds/mdsObject.db: 4636 bytes
standard 15:10:44.476194 +0200 SnipNotes 0x61800046ba00 opened /var/folders/2r/_94bykls11dbzf_71qwcc47r0000gp/C/de.lisczyk.felix.SnipNotesMacApp//mds/mdsDirectory.db: 50744 bytes
standard 15:10:44.477688 +0200 SnipNotes 0x61000046e100 opened /var/folders/2r/_94bykls11dbzf_71qwcc47r0000gp/C/de.lisczyk.felix.SnipNotesMacApp//mds/mdsDirectory.db: 50744 bytes
standard 15:10:44.479548 +0200 SnipNotes 0x608000c60180 opened /Users/user/Library/Keychains/login.keychain-db: 344032 bytes
standard 15:10:44.483240 +0200 SnipNotes 0x608000c60500 opened /Users/user/Library/Keychains/Microsoft_Intermediate_Certificates: 25604 bytes
standard 15:10:44.485988 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Intermediate_Certificates
standard 15:10:44.486137 +0200 SnipNotes 0x600001874e00 opened /Users/user/Library/Keychains/Microsoft_Entity_Certificates: 31108 bytes
standard 15:10:44.489005 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Entity_Certificates
standard 15:10:44.489110 +0200 SnipNotes 0x61000046f5c0 opened /Library/Keychains/System.keychain: 163852 bytes
standard 15:10:44.491864 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Intermediate_Certificates
standard 15:10:44.491965 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Entity_Certificates
standard 15:10:44.492204 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Intermediate_Certificates
standard 15:10:44.492360 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Entity_Certificates
standard 15:10:44.492548 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Intermediate_Certificates
standard 15:10:44.492670 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Entity_Certificates
standard 15:10:44.492879 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Intermediate_Certificates
standard 15:10:44.492983 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Entity_Certificates
standard 15:10:44.493224 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Intermediate_Certificates
standard 15:10:44.493317 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Entity_Certificates
standard 15:10:44.493628 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Intermediate_Certificates
standard 15:10:44.493755 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Entity_Certificates
standard 15:10:44.493995 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Intermediate_Certificates
standard 15:10:44.494104 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Entity_Certificates
standard 15:10:44.494338 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Intermediate_Certificates
standard 15:10:44.494438 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Entity_Certificates
standard 15:10:44.494674 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Intermediate_Certificates
standard 15:10:44.494801 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Entity_Certificates
standard 15:10:44.495032 +0200 SnipNotes TIC TCP Conn Start [1:0x618000381110]
standard 15:10:44.495793 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Intermediate_Certificates
standard 15:10:44.495933 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Entity_Certificates
standard 15:10:44.496195 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Intermediate_Certificates
standard 15:10:44.496298 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Entity_Certificates
standard 15:10:44.496605 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Intermediate_Certificates
standard 15:10:44.496723 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Entity_Certificates
standard 15:10:44.497016 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Intermediate_Certificates
standard 15:10:44.497146 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Entity_Certificates
standard 15:10:44.497395 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Intermediate_Certificates
standard 15:10:44.497530 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Entity_Certificates
standard 15:10:44.497785 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Intermediate_Certificates
standard 15:10:44.497880 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Entity_Certificates
standard 15:10:44.498038 +0200 SnipNotes TIC TCP Conn Start [2:0x60800019e6b0]
standard 15:10:44.679542 +0200 SnipNotes TIC TCP Conn Event [1:0x618000381110]: 1 Err(0)
standard 15:10:44.679567 +0200 SnipNotes TIC TCP Conn Connected [1:0x618000381110]: Err(0)
standard 15:10:44.679687 +0200 SnipNotes TIC Enabling TLS [1:0x618000381110]
standard 15:10:44.680485 +0200 SnipNotes TIC TCP Conn Event [2:0x60800019e6b0]: 1 Err(0)
standard 15:10:44.680510 +0200 SnipNotes TIC TCP Conn Connected [2:0x60800019e6b0]: Err(0)
standard 15:10:44.680690 +0200 SnipNotes TIC Enabling TLS [2:0x60800019e6b0]
standard 15:10:44.825914 +0200 SnipNotes TIC TLS Event [1:0x618000381110]: 2, Pending(0)
standard 15:10:44.829242 +0200 SnipNotes TIC TLS Event [1:0x618000381110]: 11, Pending(0)
standard 15:10:44.830154 +0200 SnipNotes TIC TLS Event [1:0x618000381110]: 12, Pending(0)
standard 15:10:44.830214 +0200 SnipNotes TIC TLS Event [1:0x618000381110]: 14, Pending(0)
standard 15:10:44.831864 +0200 SnipNotes TIC TLS Event [2:0x60800019e6b0]: 2, Pending(0)
standard 15:10:44.834275 +0200 SnipNotes TIC TLS Trust Result [1:0x618000381110]: 0
standard 15:10:44.834397 +0200 SnipNotes TIC TLS Event [2:0x60800019e6b0]: 11, Pending(0)
standard 15:10:44.837836 +0200 SnipNotes TIC TLS Event [2:0x60800019e6b0]: 12, Pending(0)
standard 15:10:44.837882 +0200 SnipNotes TIC TLS Event [2:0x60800019e6b0]: 14, Pending(0)
standard 15:10:44.842192 +0200 SnipNotes TIC TLS Trust Result [2:0x60800019e6b0]: 0
standard 15:10:44.959226 +0200 SnipNotes TIC TLS Event [1:0x618000381110]: 20, Pending(0)
standard 15:10:44.959586 +0200 SnipNotes TIC TCP Conn Event [1:0x618000381110]: 8 Err(0)
standard 15:10:44.959619 +0200 SnipNotes TIC TLS Handshake Complete [1:0x618000381110]
standard 15:10:44.960159 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Intermediate_Certificates
standard 15:10:44.960309 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Entity_Certificates
standard 15:10:44.960739 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Intermediate_Certificates
standard 15:10:44.960976 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Entity_Certificates
standard 15:10:44.961243 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Intermediate_Certificates
standard 15:10:44.961423 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Entity_Certificates
standard 15:10:44.961683 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Intermediate_Certificates
standard 15:10:44.961795 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Entity_Certificates
standard 15:10:44.962831 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Intermediate_Certificates
standard 15:10:44.962977 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Entity_Certificates
standard 15:10:44.963267 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Intermediate_Certificates
standard 15:10:44.963430 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Entity_Certificates
standard 15:10:44.963751 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Intermediate_Certificates
standard 15:10:44.963947 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Entity_Certificates
standard 15:10:44.964021 +0200 SnipNotes TIC TLS Event [2:0x60800019e6b0]: 20, Pending(0)
standard 15:10:44.964297 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Intermediate_Certificates
standard 15:10:44.964330 +0200 SnipNotes TIC TCP Conn Event [2:0x60800019e6b0]: 8 Err(0)
standard 15:10:44.964356 +0200 SnipNotes TIC TLS Handshake Complete [2:0x60800019e6b0]
standard 15:10:44.964496 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Entity_Certificates
standard 15:10:44.964794 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Intermediate_Certificates
standard 15:10:44.964914 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Entity_Certificates
standard 15:10:44.965168 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Intermediate_Certificates
standard 15:10:44.965316 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Entity_Certificates
standard 15:10:44.965767 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Intermediate_Certificates
standard 15:10:44.965969 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Entity_Certificates
standard 15:10:44.966246 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Intermediate_Certificates
standard 15:10:44.966379 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Entity_Certificates
standard 15:10:44.966724 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Intermediate_Certificates
standard 15:10:44.966888 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Entity_Certificates
standard 15:10:44.967214 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Intermediate_Certificates
standard 15:10:44.967405 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Entity_Certificates
standard 15:10:44.967743 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Intermediate_Certificates
standard 15:10:44.967853 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Entity_Certificates
standard 15:10:44.968149 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Intermediate_Certificates
standard 15:10:44.968322 +0200 SnipNotes skipping upgrade for locked keychain /Users/user/Library/Keychains/Microsoft_Entity_Certificates
standard 15:10:45.130344 +0200 SnipNotes TIC TCP Conn Cancel [1:0x618000381110]
standard 15:10:46.587492 +0200 SnipNotes Helper Performance: Please update this scripting addition to supply a value for ThreadSafe for each event handler: "/Library/ScriptingAdditions/SIMBL.osax"
मैं किसी भी सलाह की सराहना करता हूं कि आप मुझे इस मुद्दे को अलग करने के लिए कैसे दे सकते हैं। धन्यवाद!